West Portal Family Dentistry
According to our open methodology, this clinic scored 55.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 15 ranked clinics · Last checked: 26 August 2026
55.6/100
Positions by Rating Profile
- Overall Transparency & Trust#1455.6/100
- Best for Expats#1450.3/100
- Best for Dental Implants#1347/100
- Best for Emergency Dental Care#1050.8/100
- Best Price Transparency#1439.7/100
- Best English-speaking Clinics#1454.7/100
- Best for Families / Children#755.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/anesthesia info found on westportaldentist.com
Summary
Family dental practice in West Portal with a multi-dentist team offering general, cosmetic, pediatric and emergency care. The website lists dentists, services and photos. Prices are not published.
Prices not published (USD). Emergency and children's dentistry offered.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 16.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist San Francisco; mentioned for: English speaking dentist San Francisco; mentioned for: dental implants San Francisco; mentioned for: emergency dentist San Francisco; mentioned for: San Francisco dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website The clinic's website, westportaldentist.com, presents its dentists, team, services, hours and contacts. [west-portal-family-dentistry-i9] | 4/4 |
| ✓ | Dentist names listed The clinic's website names its dentists: Dr. Tiffany Nguyen, Dr. Laura Huynh and Dr. Terri M. Nguyen. [west-portal-family-dentistry-i9-2] [west-portal-family-dentistry-doclic] [west-portal-family-dentistry-doclic-2] [west-portal-family-dentistry-doclic-3] | 3/3 |
| ✓ | Dentist specializations listed The clinic's website gives its dentists' degrees and focus: cosmetic dentistry and clear aligners, children's dentistry, implant dentistry. [west-portal-family-dentistry-i9-2] | 2/2 |
| ✓ | Real clinic photos The clinic's team page shows a group photo of the dentists and staff taken in the practice. [west-portal-family-dentistry-i9-3] | 2/2 |
| ✓ | Service list published The clinic's website lists its treatments, from cleanings and crowns to implants, oral surgery, children's and emergency dentistry. [west-portal-family-dentistry-i9] | 3/3 |
| ✓ | Clear contact details Phones (415) 604-9292 and (415) 661-7779 and e-mail [email protected] on the clinic's website. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-4] | 2/2 |
| ✓ | English website version The clinic's website is in English. [west-portal-family-dentistry-i9] | 2/2 |
| ✓ | Address and map published 26 West Portal Ave Suite #4 on the clinic's website, with an embedded Google map. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-lic] [west-portal-family-dentistry-lic-2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No fee list on the clinic's website: only a $500 yearly in-office plan for uninsured patients, with 20% off treatment. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-5] | 0/3 |
| ✗ | Cleaning price listed No cleaning price on the clinic's website (94 pages read); cleanings, exams and x-rays appear only inside its $500 yearly plan. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-5] | 0/2 |
| ✗ | Filling price listed No filling price on the clinic's website (94 pages read); cleanings, exams and x-rays appear only inside its $500 yearly plan. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-5] | 0/2 |
| ✗ | Crown price listed No crown price on the clinic's website (94 pages read); cleanings, exams and x-rays appear only inside its $500 yearly plan. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-5] | 0/2 |
| ✗ | Implant price listed No implant price on the clinic's website (94 pages read); cleanings, exams and x-rays appear only inside its $500 yearly plan. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-5] | 0/2 |
| ✗ | Consultation price listed No consultation price on the clinic's website (94 pages read); cleanings, exams and x-rays appear only inside its $500 yearly plan. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-5] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price on the clinic's website (94 pages read); cleanings, exams and x-rays appear only inside its $500 yearly plan. [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-5] | 0/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 [west-portal-family-dentistry-deepen] | 6/6 |
| ◐ | Google review volume as of 2026-08-26 [west-portal-family-dentistry-deepen] | 2/3 |
| ✓ | Review recency Most recent visible reviews dated '3 months ago' / '5 months ago' / '6 months ago' as of 2026-08-26. [west-portal-family-dentistry-deepen] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews on the Google listing: 5 of the 5 newest reviews answered, owner reply dated 2026-09-21 (read 2026-09-26). [west-portal-family-dentistry-gbp-2026-09-26] | 2/2 |
| ✗ | No recurring complaints 3 of the five lowest-rated Google reviews read concern upselling and billing (a deep cleaning of all four quadrants recommended for healthy gums, double billing, pressure to schedule more procedures) (dated 2024-03 to 2025-07); 1–2★ ratings are 7 of 181 (3.9 %). [west-portal-family-dentistry-deepen-8] | 0/2 |
| ✓ | No suspicious review patterns No burst and no templated texts: the 10 reviews read (dated 2016-08-25 to 2026-09-15) fall on 10 different days, at most 1 five-star review falls within any 3 days, and no two open with the same wording. [west-portal-family-dentistry-deepen-8] | 2/2 |
| ✓ | Active Facebook presence Facebook page "West Portal Family Dentistry" (about 490 followers), linked from the clinic's website and posting in September 2026. [west-portal-family-dentistry-i9-6] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Opencare profile of Dr. Laura Huynh at this practice, with 11 verified patient reviews, the newest from March 2020. [west-portal-family-dentistry-i9-7] | 0.5/0.5 |
Medical Infrastructure
7 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dental implants have their own page on the clinic's website. [west-portal-family-dentistry-i9-8] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery Oral surgery, including extractions, is done in-house per the clinic's website. [west-portal-family-dentistry-i9-9] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry has its own page on the clinic's website. [west-portal-family-dentistry-i9-10] | 1.5/1.5 |
| ✓ | Emergency care The clinic's emergency page says dental emergencies are a priority, for existing and new patients. [west-portal-family-dentistry-i9-11] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
3.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or LINE contact on the clinic's website: phones, e-mail and an appointment form only. [west-portal-family-dentistry-i9] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The clinic's website and forms are in English. [west-portal-family-dentistry-i9] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Each treatment has its own page explaining what it is and how it is done, e.g. oral surgery and children's care. [west-portal-family-dentistry-i9-9] [west-portal-family-dentistry-i9-10] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist San Francisco", "English speaking dentist San Francisco", "dental implants San Francisco", "emergency dentist San Francisco", "San Francisco dental clinic for expats".
| ✗ | Mentioned for: best dentist San Francisco [west-portal-family-dentistry-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist San Francisco [west-portal-family-dentistry-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants San Francisco [west-portal-family-dentistry-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist San Francisco [west-portal-family-dentistry-deepen-5] | 0/1 |
| ✗ | Mentioned for: San Francisco dental clinic for expats [west-portal-family-dentistry-deepen-6] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Organization and Dentist. [west-portal-family-dentistry-deepen-7] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Each treatment on the clinic's website has its own page (implants, oral surgery, children's and emergency dentistry and others). [west-portal-family-dentistry-i9] [west-portal-family-dentistry-i9-8] [west-portal-family-dentistry-i9-9] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: NPI 1124179320 (TERRI NGUYEN, D.D.S., INC.) and NPI 1811774755 (TIFFANY H NGUYEN, INC, DDS) - NPPES National Provider Registry (NPPES NPI Registry organization-name search for 'West Portal Family Dentistry', enumeration_type=NPI-2, state=CA: 2 results, both co-owner legal entities registered at the practice's exact address. Searched 2026-08-25.) [west-portal-family-dentistry-lic] [west-portal-family-dentistry-lic-2]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Terri M. Nguyen [west-portal-family-dentistry-doclic] | General dentistry, implant dentistry | 44617 | California dental licence number as the dentist lists it in the federal NPI Registry (NPI 1235280439); taken from that record, not from the Dental Board of California. |
| Dr. Tiffany H. Nguyen [west-portal-family-dentistry-doclic-2] | Cosmetic dentistry | 103093 | California dental licence number as the dentist lists it in the federal NPI Registry (NPI 1649719170); taken from that record, not from the Dental Board of California. |
| Dr. Laura T. Huynh [west-portal-family-dentistry-doclic-3] | General and pediatric-focused dentistry | 46608 | California dental licence number as the dentist lists it in the federal NPI Registry (NPI 1417009721); taken from that record, not from the Dental Board of California. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.westportaldentist.com/ |
|---|---|
| Phone | (415) 604-9292 |
| https://www.facebook.com/westportaldentist/ | |
| Google Maps | Map listing |
| Address | 26 West Portal Ave Suite #4, San Francisco, CA 94127, USA |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| west-portal-family-dentistry-lic | https://npiregistry.cms.hhs.gov/provider-view/1124179320 | NPPES organizational record for TERRI NGUYEN, D.D.S., INC. (NPI 1124179320, status Active), practice address 26 W Portal Ave Suite #4, San Francisco - exact match to the clinic's address; authorized official Terri Nguyen, CEO. | 2026-08-25 |
| west-portal-family-dentistry-lic-2 | https://npiregistry.cms.hhs.gov/provider-view/1811774755 | NPPES organizational record for TIFFANY H NGUYEN, INC, DDS (NPI 1811774755, status Active), practice address 26 W Portal Ave Ste 4, San Francisco - exact match to the clinic's address; authorized official Tiffany Nguyen, President. | 2026-08-25 |
| west-portal-family-dentistry-doclic | https://npiregistry.cms.hhs.gov/provider-view/1235280439 | NPPES record for TERRI NGUYEN, D.D.S. (NPI 1235280439, status Active) lists CA taxonomy 'Dentist' with license 44617, practice address 26 W Portal Ave Suite #4, San Francisco - exact match to the clinic's address; also the authorized official/CEO of the clinic's registered organizational NPI 'TERRI NGUYEN, D.D.S., INC.' | 2026-08-25 |
| west-portal-family-dentistry-doclic-2 | https://npiregistry.cms.hhs.gov/provider-view/1649719170 | NPPES record for TIFFANY H NGUYEN, DDS (NPI 1649719170, status Active) lists CA taxonomy 'Dentist, General Practice' with license 103093, practice address 26 West Portal Ave Suite #4, San Francisco - exact match to the clinic's address; also the authorized official/President of the clinic's registered organizational NPI 'TIFFANY H NGUYEN, INC, DDS'. | 2026-08-25 |
| west-portal-family-dentistry-doclic-3 | https://npiregistry.cms.hhs.gov/provider-view/1417009721 | NPPES record for LAURA T. HUYNH, D.D.S. (NPI 1417009721, status Active) lists CA taxonomy 'Dentist' with license 46608, practice address 26 West Portal Ave Suite #4, San Francisco - exact match to the clinic's address. | 2026-08-25 |
| west-portal-family-dentistry-deepen | https://www.google.com/maps/place/West+Portal+Family+Dentistry/@37.… | Google rating 4.8 (179 reviews) as of 2026-08-26 for 'West Portal Family Dentistry', 26 W Portal Ave Unit 4 - up from 170 reviews recorded 2026-07-08. | 2026-08-26 |
| west-portal-family-dentistry-deepen-2 | search:best dentist San Francisco | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| west-portal-family-dentistry-deepen-3 | search:english speaking dentist San Francisco | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| west-portal-family-dentistry-deepen-4 | search:dental implants San Francisco | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| west-portal-family-dentistry-deepen-5 | search:emergency dentist San Francisco | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| west-portal-family-dentistry-deepen-6 | search:dentist for expats San Francisco | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| west-portal-family-dentistry-gbp-2026-09-26 | https://www.google.com/maps?cid=9176095851182345955&hl=en | Google listing read on 2026-09-26: rating 4.8 from 181 reviews; star histogram 1★ 6 / 2★ 1 / 3★ 0 / 4★ 2 / 5★ 172; newest review dated 2026-09-15; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-09-21. | 2026-09-26 |
| west-portal-family-dentistry-i9 | https://www.westportaldentist.com/ | The clinic's website, read 2026-10-01 (94 pages: the whole main menu and blog pages): a services menu with pages for general and cosmetic dentistry, crowns and bridges, dentures, dental implants, veneers and bonding, whitening, bite adjustment, root canal therapy, oral surgery, children's dentistry and emergency dentistry; new-patient phone (415) 604-9292, existing-patient phone (415) 661-7779, e-mail [email protected]; 26 West Portal Ave Suite #4 with an embedded Google map; hours Tuesday 9:00 AM-6:00 PM, Wednesday to Friday 8:00 AM-5:00 PM, Saturday twice a month; links to its Facebook and Twitter pages; no WhatsApp or LINE contact | 2026-10-01 |
| west-portal-family-dentistry-i9-2 | https://www.westportaldentist.com/meet-the-doctors/ | Page "Meet the Doctors", read 2026-10-01: Dr. Tiffany Nguyen (University of the Pacific, member of the American Academy of Cosmetic Dentistry and the American Academy of Clear Aligners) and Dr. Laura Huynh (DDS, University of the Pacific 1999, with a special interest in children's dentistry and cosmetic treatment for adults); the implant page adds Dr. Terri M. Nguyen, a member of the American Academy of Implant Dentistry and former UCSF dental instructor | 2026-10-01 |
| west-portal-family-dentistry-i9-3 | https://www.westportaldentist.com/meet-the-team/ | Page "Meet the Team", read 2026-10-01: a group photo of the dentists and staff taken in the practice, with a treatment room behind them | 2026-10-01 |
| west-portal-family-dentistry-i9-4 | https://www.westportaldentist.com/contact-us/ | Page "Contact", read 2026-10-01: new- and existing-patient phones, a fax number, a contact form and working hours (Tuesday 9:00 AM-6:00 PM, Wednesday to Friday 8:00 AM-5:00 PM, Saturday twice a month) | 2026-10-01 |
| west-portal-family-dentistry-i9-5 | https://www.westportaldentist.com/dental-plans/ | Page "Dental Plans", read 2026-10-01: an in-office plan for uninsured patients at $500 a year, covering two cleanings, two exams, a set of x-rays, fluoride and screenings, with 20% off all treatment; no per-treatment fee | 2026-10-01 |
| west-portal-family-dentistry-i9-6 | https://www.facebook.com/westportaldentist/ | Facebook page "West Portal Family Dentistry", San Francisco, read 2026-10-01: 485 followers; linked from the clinic's website; posting several times a month, newest post dated 2026-09-27 | 2026-10-01 |
| west-portal-family-dentistry-i9-7 | https://www.opencare.com/dentists/san-francisco-ca/dr-laura-huynh-2… | Opencare profile of Dr. Laura Huynh of West Portal Family Dentistry (San Francisco, 94127), read 2026-10-01: 11 verified patient reviews, 5.0, the newest dated 2020-03-07; the profile no longer accepts new Opencare patients, and the practice's own Opencare page is no longer active | 2026-10-01 |
| west-portal-family-dentistry-i9-8 | https://www.westportaldentist.com/dental-implants/ | Page "Dental Implants", read 2026-10-01: implant treatment at the practice, with Dr. Terri M. Nguyen of the American Academy of Implant Dentistry | 2026-10-01 |
| west-portal-family-dentistry-i9-9 | https://www.westportaldentist.com/oral-surgery/ | Page "Oral Surgery", read 2026-10-01: extractions and other oral surgery done in-house, most of them by Dr. Laura Huynh | 2026-10-01 |
| west-portal-family-dentistry-i9-10 | https://www.westportaldentist.com/childrens-dentistry/ | Page "Children's dentistry", read 2026-10-01: care for children from their first visit, recommended from age two | 2026-10-01 |
| west-portal-family-dentistry-i9-11 | https://www.westportaldentist.com/emergency-dentistry-san-francisco… | Page "Emergency Dentistry and Urgent Care", read 2026-10-01: dental emergencies are a priority and the dentists come in to treat them, for existing and new patients | 2026-10-01 |
| west-portal-family-dentistry-deepen-7 | https://www.westportaldentist.com/ | Homepage HTML read on 2026-10-02: JSON-LD declares the types Organization and Dentist, alongside WebPage, BreadcrumbList and WebSite. | 2026-10-02 |
| west-portal-family-dentistry-deepen-8 | https://www.google.com/maps?cid=9176095851182345955&hl=en | Google listing "West Portal Family Dentistry" (Dentist; 26 W Portal Ave Unit 4, San Francisco, CA 94127, United States), read 2026-10-02 in 2 review orders (lowest-rated first, newest first): 4.8 from 181 reviews (1★ 6 / 2★ 1 / 3★ 0 / 4★ 2 / 5★ 172); 10 distinct reviews read, dated 2016-08-25 to 2026-09-15, 8 with an owner reply. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's Google listing on 2026-10-02 in 2 review orders (10 distinct reviews, dated 2016-08-25 to 2026-09-15; 4.8 from 181): recurring complaints true; suspicious review patterns false. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-21). |
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/Google reputation via live Google Maps visit (rating 4.8, 179 reviews) and operating status; added external sources (Maps place page + NPPES registry citations); ran 5-query AI/search visibility scout; no uncited sources existed to triage. |
| 2026-08-25 | License verification 2026-08-25 against NPPES NPI Registry: found two clinic-registered legal entities (TERRI NGUYEN, D.D.S., INC. NPI 1124179320; TIFFANY H NGUYEN, INC, DDS NPI 1811774755) at the exact clinic address; all three named dentists (Terri M. Nguyen lic. 44617, Tiffany H. Nguyen lic. 103093, Laura T. Huynh lic. 46608) found with matching CA licenses and exact address matches. |
| 2026-07-08 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.